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Service Catalog
Categories (11)
User Accounts & Passwords
• Password Resets
• New Students - First time logging in
• Request New Staff Account
• Request New Banner Account
• MFA • SSPR
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Email & Network Storage
• Services Related to Email
• Office 365 • Gmail
• Network Drive Access & Creation
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Wireless
• FSC_Secure & FSC_WiFi
• Troubleshoot WiFi Issues
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Desktop & Mobile Computing
• Desktop Setups (Staff & Faculty)
• Laptop Loans (Staff, Faculty & Students)
• Assist with Software Installation
• Additional Devices (Headsets, Monitors, etc)
• Office Move • Cabling
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Networking & Campus Phones
• Network and Connectivity Issues
• Services pertaining to Campus Phones
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Campus Computer Labs & Virtual Computing
• Open Computer labs are located throughout the campus
• Use a virtual desktop to access specialized software from home or anywhere
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Software
• Software for Home Use
• Faculty/Staff Software Requests
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Printing Services
• Pharos Print Initiative
• Print Server Printer
• Print Quota Information
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Security & Safe Computing
• Report Malware or Phishing
• Multi-Factor Authentication (MFA) Support
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Student Systems
• Brightspace
• OASIS PIN Reset
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Report an Issue
• Quick Link to Request IT Assistance
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Services (1)
General Help Request
Report a problem or request a service that is not currently listed in our Service Catalog
Popular Services
Linux Request.
Request a New Staff Account
Network and Connectivity Issues
Password Reset
General Help Request
My Recently Visited Services
Issues connecting to the Wireless
Password Reset
Request a New Desktop Computer (Staff & Faculty)
Request a New Staff Account
NEW STUDENTS - FIRST TIME logging in
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